Help Center - Advice and Supports from the Linkjob AI Team

Welcome to the Linkjob.ai Help Center! We are pleased to launch our Help Center as a centralized resource for product guidance, support information, and self-service assistance. We created it to help users quickly find the information they need, better understand the product, and resolve issues more efficiently.

Linkjob.ai is an AI interview assistant built to support users throughout the interview process with real-time, undetectable answer generation, resume analysis & interview mock practical tools, and a more streamlined experience.

The Help Center is organized into six core sections:

• Getting Started — Everything you need to get up and running Linkjob.ai

• Troubleshooting — Solutions to common issues and technical problems

• Billing — Information about payments, plans, and subscriptions

We hope this Help Center serves as a reliable resource as you get the most out of Linkjob.ai.

Getting Started — Everything You Need to Get up and Running Linkjob.ai

This section is designed to help new users quickly understand how Linkjob.ai works and begin using it with confidence. Whether you are exploring the product for the first time or setting it up for an upcoming interview, this section provides the essential guidance needed to get started smoothly.

In this section, users can typically find:

• How to Use Linkjob.ai Step-by-Step — A brief introduction to what Linkjob.ai is and how it supports the interview process. Steps for downloading, installing, and activating users' ID across supported devices or platforms.

• How to Customize Linkjob AI & FAQs— An overview of the main setting functions, how to set up and use them, with key steps to prepare for your first-time use. Also include a guidance on using advanced settings to optimize your Linkjob.ai journey. Through system prompts, AI response and appearance settings to design your own AI assistant that fits into your visual preference, speaking tune, education & professional experience, you can ace your interview.

• How to Choose AI Models for Every Interview — A guidance on choosing the best and most suitable deep reasoning AI models for your interview's answer generation.

Troubleshooting — Solutions to Common Issues and Technical Problems

The Troubleshooting section helps users quickly identify, report, understand, and resolve common problems they may encounter while using Linkjob.ai. It is intended to reduce disruptions and provide practical guidance for restoring normal functionality as efficiently as possible.

In this section, users can typically find:

Methods to Contact Us & Report Bugs — We are dedicated to hear any unpleasant experience users may encounter. Welcome to reach our support team, submit bug reports, and share important details to help us investigate, resolve issues and improve our product more efficiently.

Billing — Information about Payments, Plans, and Subscriptions

The Billing section provides users with clear information about subscription plans, payments, invoices, and account billing management. It helps users understand pricing structures, manage their subscriptions, and resolve payment-related questions or issues.

In this section, users can typically find:

Billing and Payment FAQs about Free Trial, Subscription and Refund — Learn how to cancel your Linkjob.ai subscription and learn about our money-back guarantee and refund process.